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Identification of Factors/Characteristics That Health Care Agents Perceive As Influencing Their Ability to Fulfill Patient Care Wishes
The Fan Fox & Leslie R. Samuels Foundation
This exploratory study seeks to identify the factors and characteristics that health care agents perceive as influencing their ability to fulfill patient health care wishes. The project includes over 40 in-depth interviews of former health care agents from three types of settings (nursing homes, hospices and hospital intensive care units). The study also will examine whether a setting's approach to care has an impact on the health care agent experience. The goal of the project is to identify the factors that health care agents perceive as both helping and hindering them in the fulfillment of their duties so that future health care agents and patients may be better informed about what to expect from the agency experience. Findings may also be used to inform physician training programs on issues related to physician-agent communications.
Principal Investigator(s): Melissa Robbins
